You may write to us at the following email id, for any queries/suggestions.
contact-esim [at] fossee [dot] in
For any issues regarding eSim installation and operation, we recommend you to visit the Forum to post your query. This forum is monitored by domain experts and therefore, your queries could be answered quicker.
Before posting your question, you might also want to look at the list of questions already answered to see if there was a solution to your query. This forum will benefit a large number of users who might have similar queries.